Utilizing Emotional Intelligence to Manage Agent and Client Reactions   Forum Index » General Home Inspection Discussion Author Message 06/22/2022 02:39 PM EDT     Subject: Utilizing Emotional Intelligence to Manage Agent and Client Reactions Jess Riecken Active Poster Joined: 03/03/2022 11:41 AM EST Messages: 13 Offline Has anyone created a presentation or class on the topic of utilizing emotional intelligence to manage emotions during the home inspection process? We have this as part of a presentation now, but would like to build a full presentation and maybe class around it. Our hope is reminding/teaching agents how to manage client emotions to help with a smoother inspection process. Jessica Riecken RHI Operations yourrhi.com Forum Index » General Home Inspection Discussion Go to:  Select a forum Ask the Real Estate Professionals! Ask the Inspectors! General Home Inspection Discussion General Real Estate Discussion Web Marketing for Real Estate Professionals and Inspectors Miscellaneous Discussion for Inspectors Web Development and Domains for Real Estate Professionals and Home Inspectors Legislation, Licensing, Ethics, and Legal Issues Special offers from RWS and The Inspector Services Group Videos and Video Marketing Home Inspection Associations Thermal Imaging Radon Roofing Exterior Inspections Roofing Inspections Interior Inspections Electrical HVAC Systems Plumbing Systems Structural Inspections Commercial Inspections Ancillary Inspection Services Mold & Environmental Testing Recalls & Class Action Settlements Inspection Hardware and Software Inspection Report Writing ISN - Inspection Support Network InterNACHI & Nick Gromicko Drones and Robots for Home Inspection The Official Home Inspector Pro Forum En Español! Talk|Politics InspectionGo and IEB Inspector Empire Builder Fun!