Article: 5 Hiring Tips for Your Home Inspection Business

Hi Home Inspection Forum!

Stephanie here with InspectorPro Insurance. We've been putting out a bunch of educational material for home inspectors, and we'd love to share it with you. You don't have to be insured with us (or insured at all) to benefit from most of the articles, which focus on risk management and business growth. Find an excerpt from our most recent article below. I'll make a point to post excerpts and links to the articles more in the future.

Enjoy!

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Many of you are desperate for hiring tips for your home inspection business. After all, in a niche industry like home inspections and in a nation at 3.9 percent unemployment, it can be tough to find talent. But for many U.S. home inspectors, hiring is a must. Let your inspection business run understaffed and you risk lower productivity and employee burnout. But hire the wrong person or at the wrong time and your business can suffer even more.

How can home inspectors manage risk and hire quality staff? We asked your fellow home inspectors, who shared 5 hiring tips for your home inspection business.

1. Hire at the right time
According to Jim Troth, General Manager of Habitation Investigation in Ohio, it’s important to keep your calendar available for new clients. In fact, Habitation Investigation guarantees the ability to inspect within 48 hours of a new request.

“If you can’t schedule anybody new for a week, you need to hire somebody,” Troth said. “You’re losing business because, at that point, you’re having to turn away business.”

In Troth’s view, turning away business doesn’t just affect that client. It can impact realtor relationships and the potential to receive future referrals.

“When you turn somebody away, you also kind of turn that agent away,” Troth explained.

Travis Hill, Owner of Premier Inspections in Texas, agrees. In Hill’s experience, inspectors that have declined work from one realtor often unintentionally stifle referrals from multiple realtors.

“If agents start saying you’re too busy, it goes like wildfire,” Hill said. “Once you get the reputation you’re too busy, you’re done.”

For Paul Duffau, Owner of Safe@Home Inspections in Washington, it’s important to consider not just realtor relationships and potential clients but yourself.

“When I am working seven days a week, 70 hours a week, when I’m working too much to have a personal life, it’s time for me to find someone else to help me,” Duffau said.

READ MORE: https://bit.ly/2Niw5od.

Thanks, Stephanie! Found your Blog on Facebook. Great Stuff!

Philo,

Glad you're enjoying the risk management content on our blog and on Facebook!

Let us know if you have any questions about the articles or would like us to do a presentation on one of your favorites at your local chapter meetings, conferences, or events.

Happy inspecting!
Stephanie

Hello,
Thanks for sharing the valuable information with us, it will be great if every home inspector takes note of these points as these are very helpful for the Standard Home Inspection Palatine.

Thanks, Afranio! Glad you continue to enjoy our articles!

The information you have provided is really useful, thank you very much for sharing such an interesting stuff!

This message was edited 1 time. Last update was at 01/07/2019 07:02 PM EST

Thanks! Glad you enjoyed the article.

I agree that if you are not able to get inspections on the schedule within one week, you are most definitely missing out on business. We want to be able to schedule inspections within 2-3 days max. In the real estate industry, at least in Indiana, time is of the essence, so the quicker we can get people in, the better. This allows them prospective buyers time to get additional inspections or consultations if needed and quotes if needed as well.