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Sears Director of Product Safety: "RecallChek has Value"  XML
Forum Index » Recalls & Class Action Settlements
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Joined: 06/17/2014 09:32 PM EDT
Messages: 5244
Location: Carmel, IN

A quote from the Director of Product Safety for Sears, after receiving a RecallChek report:

"...I feel the service [ RecallChek ] you (the inspector) are offering in regards to recalled products may have some value..."

In this particular situation, a brand new product was nailed as a "potential recall" simply by having similar model numbers, and the builder went to Sears for a clarification and got it from them and later us as well. If you want to know how much integrity an appliance retailer has, show them a RecallChek report. Sears is very serious about their supply chains and I'm happy to report after a very direct interaction that they care about their clients! We think you're valuable too Sears!

P. Nathan Thornberry
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