Home Inspection and Real Estate Forum for Home Inspectors and Real Estate Professionals
  [Search] Search   [Recent Topics] Recent Topics   [Hottest Topics] Hottest Topics  
[Register] Register / 
[Login] Login 
[Logo]












What is a Home Inspection?
RecallChek app - No Appliances Available  XML
Forum Index » Inspection Hardware and Software
Author Message
Kris Svendsen
49er
[Avatar]

Joined: 06/22/2014 08:52 PM EDT
Messages: 337
Location: Dallas, TX
Offline

Has anyone ever added appliances in the RecallChek app and then when you got home to submit, it says "No Appliances Available"? It doesn't happen often (maybe 3 times for me). I suppose it could be user error, but I think those chances are slim.

Kris Svendsen
Viking Inspections
Professional Real Estate Inspector, TREC #20511
Certified Level III Infrared Thermographer #10829
469-209-8130
http://vikinginspections.com
http://facebook.com/VikingInspections
http://facebook.com/svendsenkris
http://linkedin.com/in/krissvendsen
https://twitter.com/vikinginspect
http://vikinginfrared.com
http://facebook.com/VikingInfrared
[Email] [WWW]
bmwells62380
Beast
[Avatar]

Joined: 06/24/2014 03:55 PM EDT
Messages: 289
Location: Carmel, Indiana
Offline

There can be a few things to cause that: If you have multiple inspectors adding appliance data to the same property, the most recent edit will go through, then the other inspectors would not be able to see any appliance info. Or, if you were adding appliances and haven't finalized the appointment without saving current appliance info, the app can time out and you lose all the appliance data.

Maybe you're entering appliance data and you get a call that comes in. That can cause the app to time out and lose data as well if you didn't save your current entry.

If you're still having issues, don't hesitate to get in touch with us so we can troubleshoot the issue and get it taken care of for you.

We have a RecallChek phone app Trouble Ticket form you fill out with your name, contact info, type of device, manufacturer, model number, IOS or Android, etc., and we'll get it resolved for you here: http://inspectorservicesgroup.com/add-ons/recallchek/rc-app-trouble-ticket







This message was edited 1 time. Last update was at 04/26/2016 02:43 PM EDT



Brandon Wells

Accounts Manager

Inspector Services Group | Residential Warranty Services

RecallChek | 90-Day Warranty | SewerGard

MoldSafe | 5-Year Roof Warranty

bwells@rwswarranty.com

(88 854-0798

www.RecallChek.com


www.NXTInspekt.com

www.InspectionSuccess.net



Do you test for Mold? If not, here is how easy it is:

www.MoldTestingProcedures.com



Click Here to Shop Our Tools and Design/Print Services:

www.InspectorShop.com




[Email]
Kris Svendsen
49er
[Avatar]

Joined: 06/22/2014 08:52 PM EDT
Messages: 337
Location: Dallas, TX
Offline

Thanks Brandon. I'll try to note any sequence of events in case it happens again.

Kris Svendsen
Viking Inspections
Professional Real Estate Inspector, TREC #20511
Certified Level III Infrared Thermographer #10829
469-209-8130
http://vikinginspections.com
http://facebook.com/VikingInspections
http://facebook.com/svendsenkris
http://linkedin.com/in/krissvendsen
https://twitter.com/vikinginspect
http://vikinginfrared.com
http://facebook.com/VikingInfrared
[Email] [WWW]
bmwells62380
Beast
[Avatar]

Joined: 06/24/2014 03:55 PM EDT
Messages: 289
Location: Carmel, Indiana
Offline

Anytime! I apologize for the inconvenience.


Brandon Wells

Accounts Manager

Inspector Services Group | Residential Warranty Services

RecallChek | 90-Day Warranty | SewerGard

MoldSafe | 5-Year Roof Warranty

bwells@rwswarranty.com

(88 854-0798

www.RecallChek.com


www.NXTInspekt.com

www.InspectionSuccess.net



Do you test for Mold? If not, here is how easy it is:

www.MoldTestingProcedures.com



Click Here to Shop Our Tools and Design/Print Services:

www.InspectorShop.com




[Email]
 
Forum Index » Inspection Hardware and Software
Go to:   
© 2014 Inspector Services Group